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David Platt

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David Platt

Our service was a 3-4 star exercise. The first day of packing was carried out by 3 men at a lackadaisical pace, leaving far too much to do for the day of completion. It meant we had to spend our weekend packing 20 odd boxes and it was only on the day of completion that things really moved (and even then it was late on departure). The actual packing was good. However they assign too few employees to packing (or those who are slower) and then seem to think it will be "alright on the night" if they add energetic bodies on completion day. Our complaints were not directly addressed and it left us doing far more work than we should have needed to do. When they are actually "on it" they are to be recommended. The key is to make sure they are.

January, 15th 2018 Read more
Toby Musgrove

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Toby Musgrove

Great service from Woods. The team were friendly, helpful and professional. Arrived on time and were careful throughout the move. Great value service. Thanks

December, 28th 2017 Read more
Claire Davies

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Claire Davies

If you are moving then you won't get a better service from anyone else! I could not recommend them highly enough. The guys went above and beyond to ensure our move went smoothly. Nothing was too much trouble. They were friendly, helpful, courteous and all had a good sense of humour. They took care of our possessions, were calm when faced with the access issues at the new property and ensured I was happy with where the furniture was placed. Even offering 'interior design advice' and then moving one item of furniture several times to ensure I was complete happy with it. Shaun, Tom and Lofty you were all super lush - thank you.

August, 9th 2017 Read more
Gareth Gregory

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Gareth Gregory

We moved from Weymouth to London with Woods in two stages: from Weymouth to storage in Dorchester and a few weeks later from storage to London. Both processes went really smoothly thanks to Woods' excellent removal teams, both packing and unpacking everything with no breakages or damage. Very efficient and professional in all ways. We can highly recommend them.

December, 29th 2017 Read more
Sally Noakes

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Sally Noakes

2 weeks ago we used Woods Removals for our local move of less than a mile. We booked them because we wanted a local team. On Day 1 the team were vastly understaffed for packing. On Day 2 extra staff was called in from Bath but they arrived later than the local team. Towards the end of Day 2, 3 other people arrived to help with unloading but there was no continuity and it seemed too late in the day. We have been frustrated with the lack of communication leading up to the move and during such and we had to make several phone calls ourselves to the local manager to get matters resolved. There was damage caused to our brand new property resulting in great distress on the day yet there was no pro-active follow-up to resolve the matter or compensate. We had to talk nicely to our builders to remedy the damage for which we have not had any real acknowledgement from Woods. We have had a mix of incorrect invoices and instructions from different departments across the country; as opposed to what we’d expected to have been a local service. We will not use this company again.

November, 6th 2017 Read more